E-commerce conditions for warmth Strand Camping Terms and conditions In the following you will find useful information in connection with the use of online booking. You can include read about how we treat your personal information, how to receive your receipt for a purchase and more. When in the following written PROVIDER it is used as a synonym for HYGGE Strand Camping. Payment All prices in provider's online booking are other places on the site stated in Danish kroner including sales tax unless otherwise stated and clear in that situation. Payment is made by using one of the approved debit / credit card for online booking, which is Visa and Mastercard. There are not charged a fee of trade taking place through online booking. Information on trading on the Internet Shop safely online through our online booking system. You as a consumer basically ensured in relation to the possible misuse of your credit card online, therefore there is no deductible for misuse of your credit card over the Internet. You can read more about how you as a consumer should relate to payments online at the following websites: www.betaling.dk, www.fdih.dk. Delivery You will upon booking and payment of a cottage, Sea Suites, a space for your own tent, or room for your own caravan, obtain a lease from PROVIDER, which accounts for purchasing appears. The contract will be sent via email within 24 hours from the time of the booking. Please check that you have correctly specified email address! Delivery of the product ordered is due on arrival at PROVIDER on day of arrival (and ends on the departure day). Both of these dates are written in the above mentioned lease. Cancellation and money You have the option to cancel your booking the following conditions: Sea Suites: If canceled more than 30 days before arrival, reimbursed the entire package price, however, pulled kr. 700.00 cancellation penalties. If canceled between 30 days and 14 days before arrival, reimbursed 50% of the accommodation price. except cancellation fee of kr. 700.00 If canceled less 14 days before arrival, there will be no reimbursement. If you started its holiday with us is the booked period binding and can not be transferred to others. Until you have paid a deposit or the full purchase price is the lease is not valid for any of the parties. If you cancel within 24 hours of booking and full or partial payment has been made will receive the full amount. Otherwise, the following applies. force Majeure The customer is not released from payment of rent if the customer due to personal circumstances or force majeure (war, strikes, natural disasters, epidemics, closing of borders and the like) is prevented from exercising the right of use by the customer according to the lease Registration of information PROVIDER register your name, your address, your e-mail address and other information submitted in connection with the acquisition in its customer list. Information is not given, but PROVIDER registration is kept for 5 years. PROVIDER uses server side cookies and a secure connection to create secure the information you provide on this page. When paying by credit card is done on a secure server where the information is encrypted before being sent over the Internet. Complaints Processing If for some reason do not receive your contract which confirms your purchase, and you have not received an error message from the system, so you can write to the following address or telephone number. Complaints about the booking procedure, the actual booking or product (stay) must be done within a reasonable time after you discovered the error, or should have discovered the error by looking through your contract. You can complain in writing or orally. One year after receiving the item (stay) terminate the right of appeal under the Sale of Goods Act §83 paragraph. 1, unless otherwise arranged. When PROVIDER receives a complaint about a product, process the complaint as soon as possible. PROVIDER will decide whether the goods received to be refunded, exchanged or whether to compensate. company details Tooney Strand Camping Toldvejen 50 8300 Odder Tel .: 8844 8383 E-mail: info@hyggestrandcamping.dk Cvr .: 40373667